Ebike Service Options

We believe that getting around should be the best part of your day. That’s why we’re committed to keeping you riding.

Whether it’s a tune-up, maintenance, or flat tire repair; if your ebike needs a little TLC, there are four ways you can access expert service and support.

Visit us

Rad Power Bikes Service Center

Visit a Rad Service Center at one of our stores. Our team of professional ebike mechanics perform on-site maintenance and can help answer any questions you might have about your electric bike.

Find Rad Service
Rad Power Bikes Service Center

Rad Power Bikes Mobile Service by Velofix, preferred partner
Book a house call

Mobile Service

An ebike mechanic can come directly to your driveway. Rad Power Bikes partners with mobile service providers in select areas, including our own Rad Mobile Ambassadors, independent mobile bike shops, and velofix, a preferred service provider. (Minimum pricing may apply.)

Find Mobile Service

See an ebike mechanic

Local Bike Shop Partners

Need another option? We have a nationwide network of professional bike shops that can help service your ride. Locate an approved provider in your area.

Find a Bike Shop
Rad Power Bikes Local Bike Shop Partners

Service Options

Velofix Logo
Preferred provider


Looking for more mobile service options? Velofix is a preferred provider and can bring the local bike shop directly to you.

Contact velofix

Live Support

Expert Customer Support

With tens of thousands of five-star reviews under their belts, our in-house product support team is the best in the business. They can help you troubleshoot maintenance questions over the phone (Call 1-800-939-0310) to speak directly with our team or by email.

Get Support